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Help

Here you will find most answers to your questions as well as tutorials to accompany you in your discovery of bewifi.


If you can not find your answer, contact us at help (@) beacon-eggs.com

Know more about bewifi

What is bewifi ?

bewifi is a mobile application helping you to:
  • share your wifi in 2 minutes in a secure way
  • send notifications to connected users
  • search for places with free wifi available
  • connect to their wifi in 5 seconds
  • be notified about events and deals at places you like
  • share moments with friends

How does it work ?

In a restaurant, a bar, a shop or at your friends' place, this application is the only sesame to connect to wifi with ease.
After creating a profile, sharing wifi takes 2 minutes and connect to a hotspot less than 5 seconds and everything is done in a secure way.

How much does it cost ?

The bewifi application is totally free for the person who shares and the people who connect.

Where can I find the bewifi app?

The app is available on the App Store only. It requires OS 10.0 or higher.
App Store link: bit.ly/getbewifi

How to hack wifi ?

The bewifi app is not a hacking tool. We aim to facilitate the sharing of wifi so that everyone can stay connected without having to pay or using fraudulent methods. The Internet has become almost indispensable so let's share it !

My Profile

Why do I need to create a bewifi profile ?

Whether you want to share your wifi, connect to bewifi hotspots or both, it is essential to create a user profile.

How to create my bewifi profile ?

  1. Download the bewifi app (link: bit.ly/getbewifi).
  2. Launch the application.
  3. Tap on "Next" or "Skip" until you see the bewifi logo.
  4. Click on "Or Sign up" (at the bottom of the screen).
  5. Fill in the required fields.
  6. Enter the verification code received by SMS.
  7. Fill in the required fields, tap on the camera to load your profile picture and tap on "Let's go!".

How to connect with Facebook ?

  1. Download the bewifi app (link: bit.ly/getbewifi).
  2. Open the application.
  3. Tap on "Next" or "Skip" until you see the bewifi logo.
  4. Tap on "Continue with Facebook".
  5. Confirm by pressing "Continue".
  6. Tap on "Connect with the Facebook application".
  7. Confirm the opening in Facebook by clicking on "Open".
  8. Tap on "Allow" to authorize geolocation for bewifi.

How to change my phone number ?

  1. Tap on the silhouette in the menu bar (at the bottom of the screen).
  2. Tap the gear on the top left.
  3. Tap on "Change Mobile Number".
  4. Enter the new number, press next.
  5. Enter the verification code received by SMS, tap on next.

How to delete my bewifi account ?

  1. Tap on the silhouette in the menu bar (at the bottom of the screen).
  2. Tap the gear on the top left.
  3. Tap on "Delete account".
Please note that deleting the profile automatically deletes all data related to this profile and therefore all previously created Locations with this profile.

My friends in the bewifi app

Why be friends in the bewifi app?

Having friends in the bewifi app allows to:
  • see the Private Places created by my friends and therefore to request access to their wifi (see section "Connect to the wifi?")
  • see the Moments they shared via the app (see section "Moments")
  • organize public or private events (see section "Events").

How to become friends in the bewifi app ?

  1. Tap on the silhouette in the menu bar (at the bottom of the screen).
  2. Tap on "Friends".
  3. Tap on "Contacts" and "Add" next to the contacts in your phonebook (if they are already users of the app).
If your contacts don't use bewifi yet you can invite them to download the app through the button "Invite", this will prepare a short message that you can edit and send to your contacts with a download link. 

I don't see one of my friends in the app ?

It must be verified that his number - the number he used when creating his profile - is saved in your contacts. If this is the case and despite everything it still doesn't appear in the app, we invite you to contact us at: help (@) beacon-eggs.com

Share your wifi

How do I share my wifi publicly ?

  1. Tap on the pin in the menu bar (at the bottom of the screen).
  2. In the section "My Places", tap on "Add New Place". 
  3. Choose "Add from Google Places" (if your Location already has a listing in Google) or choose "Create From Scratch".
  4. If adding from Google, search for the Location by entering the name in the search bar and select your Place.
  5. Fill in the required fields without forgetting the name of the wifi and its password.
  6. Warning: in the line "Make this place public", you have to slide the button to the right so that it becomes green.
  7. Tap on "Create" at the top right of the screen.
Once you've created your first place you can create new ones by tapping on the "+" at the top right of the screen in the "My Places" section.

How do I share my wifi in private ?

  1. Tap on the pin in the menu bar (at the bottom of the screen).
  2. In the section "My Places", tap on "Add New Place". 
  3. Choose "Add from Google Places" (if your Location already has a listing in Google) or choose "Create From Scratch".
  4. If adding from Google, search for the Location by entering the name in the search bar and select your Place.
  5. Fill in the required fields without forgetting the name of the wifi and its password.
  6. Warning: in the line "Make this place public", let the sliding button as it is (private by default).
  7. Tap on "Create" at the top right of the screen.
Once you've created your first place you can create new ones by tapping on the "+" at the top right of the screen in the "My Places" section.

How to update the Place's information ?

  1. Tap on the pin in the menu bar (at the bottom of the screen).
  2. In the section "My Places", tap on a place to access its page.
  3. Tap on the three dots at the top right of the screen.
  4. Choose "Edit" and edit the desired information.
  5. Finally tap on "Update" at the top right of the screen.

How to remove my Place/wifi from the app?

You no longer want to share your wifi but you want to keep your profile active so you can connect to others.
  1. Tap on the pin in the menu bar (at the bottom of the screen).
  2. In the section "My Places", tap on a Place to access its page.
  3. Tap on the three dots at the top right of the screen.
  4. Choose "Delete".
  5. Confirm by pressing "Delete".

Manage permissions of your wifi

(Private Place only)

Allow access to your wifi.

  1. Tap on the pin in the menu bar (at the bottom of the screen).
  2. In the My Places section, tap on her place to access her page.
  3. Scroll down to tap on the number displayed next to Wifi Access.
  4. In the Requests tab, tap on "Confirm".

Decline access to your wifi.

  1. Tap on the pin in the menu bar (at the bottom of the screen).
  2. In the My Places section, tap on her place to access her page.
  3. Scroll down to tap the number displayed next to Wifi Access.
  4. In the Requests tab, tap on "Decline".

Remove one of your friends' access to your wifi.

  1. Tap on the pin in the menu bar (at the bottom of the screen).
  2. In the My Places section, tap on her place to access her page.
  3. Scroll down to tap the number displayed next to Wifi Access.
  4. In the Approved tab, tap on "Remove" near the contact's name.

Connect to wifi

How do I connect to wifi ?

  1. After creating your account, find the place where you are.
  2. Tap on the pin of the Place (if you are using Map view) or on the name of the place (if you are using List view).
  3. If necessary, tap on "Visit Page".
  4. Tap on "Connect" (if Public Place) or "Request Wi-Fi access" (if Private Place).

I can't connect to a Private Place.

We invite you to check with the owner of the place if he has well received your request for authorization (see section "Manage permissions of your wifi").

I can't connect to a Public Place.

Ask the owner if his place is up to date in the application (including wifi information).
Otherwise, we invite you to contact us (Facebook, Twitter, Instagram or email as you prefer).

I can't find a Public Place in the bewifi app.

We invite you to check with the owner or manager of the place if she/he has created the place in the application.
  • If so, please contact us.
  • If this is not the case, it is probably that she/he doesn't know our app, don't hesitate to talk to her/him about bewifi, the creation of her/his profile and the place will only take 5 minutes.

I can't find a Private Place in the bewifi app.

We invite you to check if the owner of the place and you, are Friends in the application.
  • If this is the case, you must enter the name or address of its place in the search bar above the map.
  • If this is not the case, see the section "My Friends in the bewifi app".

Moments

What are Moments ?

Moments are publications or photos spontaneously shared with your friends in the app at the moment you live them.
It can be at a dinner with friends at the restaurant, a birthday party in a bar, chilling at your place with your best friend ... Every Moment is attached to a place and is shared in a restricted circle (your friends only).

I can't share a Moment?

To share a Moment it is necessary to be connected to the wifi of a Place. To know how to connect to a Place we invite you to consult the section "Connect to wifi".

How to delete a publication ?

Tap on the three dots at the top right of the screen and tap on "Delete".

How to report an inappropriate publication ?

Tap on the three dots at the top right of the screen and tap on "Report".

Events

What are Events ?

Public place owners have the opportunity to create their Public Events in the bewifi app. This way, the people who consult the place events' list will have an overview of what's to come and can choose or not to attend to some of the events.
Place owners also have the option to create their Private Events, however they will only be visible to those invited to the event.
Logically, private place owners can only create private events.

How to communicate on a public event ?

  1. Tap on the pin in the menu bar (at the bottom of the screen).
  2. In the My Places section, tap on a place to access its page.
  3. Tap on the "Events" icon.
  4. Tap on "New Event".
  5. Complete the required fields without selecting specific guests.
  6. Tap on "Create".
  7. Type on "Yes" so that everyone following the location is notified of the upcoming event.
Once you've created your first event you can create new ones by tapping on the "+" at the top right of the screen in the "Events" section.

How to organize a Private Event ?

  1. Tap on the pin in the menu bar (at the bottom of the screen).
  2. In the My Places section, tap on a place to access its page.
  3. Tap on the "Events" icon.
  4. Tap on "New Event".
  5. Complete the required fields and select the guests by tapping on their names.
  6. Type on "Done" then on "Create" at the top right of the screen.
  7. Type on "No" to prevent all those who follow the venue from being notified and invited to the upcoming event.

How to confirm my presence at an event ?

  1. Tap on the silhouette in the menu bar (at the bottom of the screen).
  2. Choose "Agenda".
  3. In the Invited tab choose "Yes" or "No" to confirm your presence or absence to an event. This way the organizer will know how many guests will be present at the event.

How to consult the list of my events ?

  1. Tap on the silhouette in the menu bar (at the bottom of the screen).
  2. Choose "Agenda".
  3. In the Invited tab you will see the list of your pending invitations and in the Going tab the list of events for which you have indicated your presence.

How to consult the list of guests coming to my event ?

  1. Tap on the pin in the menu bar (at the bottom of the screen).
  2. Choose a place.
  3. Tap on the "Events" icon.
  4. Choose the event you want to look at.
  5. At the right of the Guests' line is the number of people who answered yes to the invitation.
For a private event you can even tap on the number to see the detailed list of the people coming.

Notifications and Notes

What are Notifications and Notes ?

Notes and Notifications allow place owners to communicate with their connected customers quickly and without disturbing them.
These features have been requested by some owners. We are aware in this first version of bewifi that they are not yet ideal and we are working to improve them.
But to be sure we build something you like, share your feedback ! 😉
(Facebook, Twitter, Instagram or email as you prefer)